07/03/2025 às 13:38

MarkNtel Advisors Predicts IT Service Management (ITSM) Market to Surge to USD 9.98 billion in 2023 at 17% CAGR

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Market Overview:

MarkNtel Advisors has released a new report that highlights the strong growth trajectory of the IT Service Management (ITSM) Market, The Global IT Service Management (ITSM) Market  size was valued at USD 9.98 billion in 2023 and is estimated to grow at a CAGR of around 17% during the forecast period, i.e., 2024-30. Along with this, the market is estimated to grow at a CAGR of around 17% during the forecast period. Various factors are attributed to the growth of the market like growth in automobile production, growing focus on lightweight & sustainable materials, rising demand for luxury & customized interiors, increasing focus on safety standards, and the adoption of Advanced Driver Assistance Systems (ADAS). The report provides valuable insights into the drivers, trends, and challenges shaping the future of the IT Service Management (ITSM) Market. It offers an in-depth look at the key players, geographical performance, and the segments leading the charge in market share.

Industry Outlook & Forecasts:

  • Forecast Period: 2024-2030
  • Market Size in 2023: USD 9.98 billion
  • CAGR (2024-2030): 17%

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Global IT Service Management (ITSM) Market Segmentation Breakdown:

The IT Service Management (ITSM) Market explores the industry by emphasizing the growth parameters and categorizes including geographical segmentation, to offer a comprehensive understanding of the market dynamic. The further bifurcations are as follows:

  • By Offering
  • Solutions- Market Size & Forecast 2019-2030, (USD Million)
  • Service Portfolio Management- Market Size & Forecast 2019-2030, (USD Million)
  • Service Catalogue Management- Market Size & Forecast 2019-2030, (USD Million)
  • Service Pipeline Management- Market Size & Forecast 2019-2030, (USD Million)
  • Demand Management- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Configuration & Change Management- Market Size & Forecast 2019-2030, (USD Million)
  • Configuration Management Database- Market Size & Forecast 2019-2030, (USD Million)
  • Change Control- Market Size & Forecast 2019-2030, (USD Million)
  • Version Control- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Service Desk Software- Market Size & Forecast 2019-2030, (USD Million)
  • Incident Management- Market Size & Forecast 2019-2030, (USD Million)
  • Problem Management- Market Size & Forecast 2019-2030, (USD Million)
  • Service Request Management- Market Size & Forecast 2019-2030, (USD Million)
  • Knowledge Base- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Operations & Performance Management- Market Size & Forecast 2019-2030, (USD Million)
  • Performance Monitoring- Market Size & Forecast 2019-2030, (USD Million)
  • Capacity Management- Market Size & Forecast 2019-2030, (USD Million)
  • Event Management- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Dashboard, Reporting & Analytics- Market Size & Forecast 2019-2030, (USD Million)
  • Services- Market Size & Forecast 2019-2030, (USD Million)
  • Managed Services- Market Size & Forecast 2019-2030, (USD Million)
  • Professional Services- Market Size & Forecast 2019-2030, (USD Million)
  • Consulting- Market Size & Forecast 2019-2030, (USD Million)
  • Integration & Implementation- Market Size & Forecast 2019-2030, (USD Million)
  • Training, Support & Maintenance- Market Size & Forecast 2019-2030, (USD Million)

Operations & Performance Management is expected to dominate the ITSM Market by capturing the largest share during 2024-30.

  • By Organization Size
  • Large Enterprises- Market Size & Forecast 2019-2030, (USD Million)
  • SMEs- Market Size & Forecast 2019-2030, (USD Million)
  • By Deployment Model
  • On-premises- Market Size & Forecast 2019-2030, (USD Million)
  • Cloud- Market Size & Forecast 2019-2030, (USD Million)
  • By Vertical
  • BFSI- Market Size & Forecast 2019-2030, (USD Million)
  • Transaction Processing- Market Size & Forecast 2019-2030, (USD Million)
  • Security Management- Market Size & Forecast 2019-2030, (USD Million)
  • Compliance Management- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Telecommunications- Market Size & Forecast 2019-2030, (USD Million)
  • Network Management- Market Size & Forecast 2019-2030, (USD Million)
  • Service Provisioning- Market Size & Forecast 2019-2030, (USD Million)
  • Incident Management- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • IT/ITes- Market Size & Forecast 2019-2030, (USD Million)
  • Service Desk Support- Market Size & Forecast 2019-2030, (USD Million)
  • Change Management- Market Size & Forecast 2019-2030, (USD Million)
  • Application Development & Maintenance- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Government & Public Sector- Market Size & Forecast 2019-2030, (USD Million)
  • eGovernment Services- Market Size & Forecast 2019-2030, (USD Million)
  • IT Infrastructure Management- Market Size & Forecast 2019-2030, (USD Million)
  • Security & Compliance- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Retail & Consumer Goods- Market Size & Forecast 2019-2030, (USD Million)
  • eCommerce Platform Management- Market Size & Forecast 2019-2030, (USD Million)
  • Inventory Management Systems- Market Size & Forecast 2019-2030, (USD Million)
  • Customer Support- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Manufacturing- Market Size & Forecast 2019-2030, (USD Million)
  • Manufacturing Execution Systems (MESs)- Market Size & Forecast 2019-2030, (USD Million)
  • Supply Chain Management- Market Size & Forecast 2019-2030, (USD Million)
  • Quality Control Systems- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Energy & Utilities- Market Size & Forecast 2019-2030, (USD Million)
  • Smart Grid Management- Market Size & Forecast 2019-2030, (USD Million)
  • SCADA Systems- Market Size & Forecast 2019-2030, (USD Million)
  • Asset Management- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Media & Entertainment- Market Size & Forecast 2019-2030, (USD Million)
  • Content Management Systems (CMSs)- Market Size & Forecast 2019-2030, (USD Million)
  • Digital Rights Management (DRM)- Market Size & Forecast 2019-2030, (USD Million)
  • Broadcasting Systems- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Healthcare- Market Size & Forecast 2019-2030, (USD Million)
  • Electronic Health Records (EHRs)- Market Size & Forecast 2019-2030, (USD Million)
  • Healthcare IT Systems Management- Market Size & Forecast 2019-2030, (USD Million)
  • Patient Care Applications- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Education- Market Size & Forecast 2019-2030, (USD Million)
  • Learning Management Systems (LMSs)- Market Size & Forecast 2019-2030, (USD Million)
  • Student Information Systems (SISs)- Market Size & Forecast 2019-2030, (USD Million)
  • Campus IT Infrastructure- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)
  • Others- Market Size & Forecast 2019-2030, (USD Million)

Among them, the government & public sector, which includes various government agencies, public institutions, and government-owned entities, held a noteworthy share of the market.

Geographical Growth Insights:

  • By Region
  • North America
  • South America
  • Europe
  • The Middle East & Africa
  • Asia Pacific

As more businesses implement digital tactics and move towards cloud-oriented options, it's projected that North America would hold the largest share of the IT Service Management (ITSM) Market through 2030.

MarkNtel Advisors Highlights Key Market Drivers for IT Service Management (ITSM) Market:

Efficient Management & Enforcement of IT Processes & Policies Achieved Through Automation – In today's globalized and highly competitive market, allocating resources to core business functions is essential. This includes rectifying any issues with the IT infrastructure that could disrupt regular operations, a risk no organization can afford to take lightly. Effective service management streamlines tasks like recovering systems or handling network faults, taking the workload off administrators' shoulders, and minimizing downtime for prompt problem resolution. Moreover, while human intervention is initially necessary for developing guidelines & policies around these processes, automation ultimately leads to smoother overall functioning by reducing disruptive incidents, further driving the IT Service Management (ITSM) Market globally.

A Comprehensive Analysis of Leading Companies in Global IT Service Management (ITSM) Market

  • ServiceNow
  • BMC Software
  • Oracle
  • Boardcom
  • ManageEngine
  • Ivanti
  • ZenDesk
  • GoTo
  • Solar Winds
  • Atlassian
  • OpenText
  • Symphonyai Summit
  • Efecte
  • Microsoft
  • IBM
  • Others

Explore More About This Research Report @ https://www.marknteladvisors.com/research-library/it-service-management-market.html

IT Service Management (ITSM) Market Recent Development:

  • 2023: Broadcom acquired VMware for a whopping USD 61 billion to mark an incredible achievement. This strategic move, combined with the exceptional expertise and innovative power possessed by Broadcom's engineering team, positions VMware to soon become one of the leading infrastructure technology companies across the globe.
  • 2023: ANSR formed a strategic alliance with ServiceNow. ANSR to create ServiceNow Centers of Excellence in over 60 Global Capability Centers (GCCs) as part of this agreement, aiming to provide training on the ServiceNow platform to 3,500 individuals throughout India.

What are the growth Opportunity driving the Global IT Service Management (ITSM) Market?

Implementation of Essential Technology Actively Promoted by Government Via Various Initiatives – Amidst the era of digital progress, cloud computing is gaining popularity among organizations as a secure way to store data. Its versatility & cost-effectiveness make it an easily accessible solution for businesses whenever required. Furthermore, to optimize technological processes & improve interactions with citizens, governments are increasingly investing resources in cloud-based delivery models, further creating opportunities in the IT Service Management (ITSM) Market.

Furthermore, with the power of this technology at their fingertips, government entities can cut down expenses associated with acquiring technical services while responding promptly to evolving user needs, thus enhancing public services overall. Also, by embracing cloud computing, government technology specialists can stay current with the latest hardware & software without having to focus on maintaining outdated technology platforms. This supports the growth of personnel resources in public sectors while ensuring that governmental infrastructure remains sustainable for years to come.

“Report Delivery Format: Market research reports from MarkNtel Advisors are available in PDF, Excel, and PowerPoint formats. Once payment is successfully processed, the report will be delivered to your email address within 24 hours”

Note: If you need additional information not included in the report, we can customize it to suit your requirements.

Contact Our Analysts for Brochure Requests, Customization, or Any Pre-Purchase Inquiries: https://www.marknteladvisors.com/query/request-customization/it-service-management-market.html

About Us –

MarkNtel Advisors is a leading consulting, data analytics, and market research firm that provides an extensive range of strategic reports on diverse industry verticals. We being a qualitative & quantitative research company, strive to deliver data to a substantial & varied client base, including multinational corporations, financial institutions, governments, and individuals, among others.

We have our existence across the market for many years and have conducted multi-industry research across 80+ countries, spreading our reach across numerous regions like America, Asia-Pacific, Europe, the Middle East & Africa, etc., and many countries across the regional scale, namely, the US, India, the Netherlands, Saudi Arabia, the UAE, Brazil, and several others.

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Media Contact:

Company Name: MarkNtel Advisors

Corporate Office: Office No.109, H-159, Sector 63, Noida, Uttar Pradesh-201301, India

Emailsales@marknteladvisors.com

Phone: +1 628 895 8081, +91 120 4278433

Websitewww.marknteladvisors.com/

07 Mar 2025

MarkNtel Advisors Predicts IT Service Management (ITSM) Market to Surge to USD 9.98 billion in 2023 at 17% CAGR

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